Application Support Assistant – MS Dynamics CRM

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  • Full Time
  • London

Gold Group

Application Support Assistant – MS Dynamics CRM

Central London – Hybrid working – office 2 day pw

Application Support Assistant – MS Dynamics CRM, is needed for a leading organisation based in central London, who are looking to employ someone with experience of using MS Dynamics CRM and SharePoint for the development of business processes using the Microsoft PowerPlatform. Candidates should have experience of working with Office 365 and an understanding of Microsoft Dynamics 365 CRM from a user’s perspective.

Application Support Assistant – MS Dynamics CRM salary expectation and benefits:

  • Salary: £30,000 – £37,500 per annum
  • 30 day’s holiday
  • Pension Plan
  • Career Progression
  • Training

Some of the main duties of the Application Support Assistant – MS Dynamics CRM will include:

  • Help managing and refining the CRM and similarly utilise modern applications to update processes and work on new projects to improve efficiency as well as the user experience as a whole.
  • Work on a wide range of projects you will carry out predefined tasks that will allow you to build basic and core skills in the MS PowerPlatform, including bulk data entry and management in the CRM.
  • Assistance with logistics/communications management for large multi-department projects – such as drive migrations from network drive to departmental MS Team/SharePoint.
  • Data Management Support for Microsoft Dynamics – importing data, ensuring data quality and core list management.
  • Support the management of the CRM dedicated shared inbox and the CRM Issues Tracker (on SharePoint).
  • Produce and maintain basic PowerAutomate Flows.
  • IT Guidance writing and updating on SharePoint guidance hub.
  • Help provide general support and guidance to internal staff about Microsoft 365 Applications.
  • To undertake such other duties as may be assigned by the Applications Support Manager.

In order to be the successful Application Support Assistant – MS Dynamics CRM and have a chance to gain such an exciting opportunity you will ideally need to have the following:

  • Experience of working with Office 365 (especially SharePoint, Teams and OneDrive)
  • Understanding of Microsoft Dynamics 365 CRM from a user’s perspective
  • Providing support/guidance to users

This really is a fantastic opportunity for a Application Support Assistant – MS Dynamics CRM to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don’t miss out!

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