Medical Receptionist-Spanish/$500.00 Sign On Bonus!

Truecare jobs

Website Truecare

Medical Receptionist-Spanish; FLOAT between Oceanside and San Marcos

Schedule: Half days in San Marcos and Oceanside – Monday to Friday 8:00am to 12 Noon and 1:00 p.m. to 5:00pm. (Saturday rotations 8am – 4:30 pm)

Position Summary:

The Medical Receptionist is responsible for creating a friendly, welcoming and well-organized front office for patients and facilitating their flow through one of the TrueCare health centers. They are responsible for maintaining a professional and efficient environment for answering phone calls, addressing patient questions, registering new patients, scheduling appointments, updating records, and collecting and posting fees.


Intake and Processing of Patients * Ensure reception area is well-maintained, neat and clean for each working day; have all front desk activities fully operational at the start of business hours.

  • Check patients in, verifying patient identification, address, phone number(s), billing information and demographics.
  • Inform patients of TrueCare services, policies and procedures.
  • Inform and update patients of wait times.
  • Qualify self-pay patients, according to TrueCare protocols, for any available programs the patient qualifies for and accurately enter data into Intergy.
  • Review the “Agriculture/Migrant” question with patients according to current protocol and accurately enter data into Intergy.
  • Print and verify immunization record of children through the San Diego Immunization Record (SDIR).
  • Respect and maintain privacy and dignity of patients; assure patient confidentiality at all times.
  • Answer incoming calls, address inquiries, and take detailed messages when necessary.
  • As appropriate, transfer calls or send tasks through our Electronic Health Record (EHR) to nursing and/or provider staff.
  • Pre-register, register and schedule patient appointments, as needed.
  • Assist patients with completion of registration forms, as needed.

Collection and Posting of Fees * Inform patients of costs of care provided.

  • Collect co-payments and fees, issue receipts and post payments according to TrueCare protocols.
  • Monitor and log any problems that occur with the POS device and notify the Information Systems (IS) department immediately.
  • Input collection and insurance information into Intergy. Ensure self-pay billing is completed daily.
  • Balance daily financial registers and submit data to the billing department; give fees collected to the person responsible for making deposits.


  • High school diploma or equivalent.
  • One (1) year experience as a Medical Receptionist or Customer Service Representative.
  • Basic computer proficiency.
  • Knowledge of episodic programs and qualification requirements.

Competitive Benefits:

Join our TrueCare team and receive a superior benefit package featuring flexible options to fit your lifestyle:

  • Low-Cost Medical, Dental and Vision coverage with low co-pays
  • Employer paid Life and Accidental Death and Dismemberment (AD&D) coverage
  • Supplemental Life and AD&D coverage at competitive group rates
  • Employer paid Employee Assistance Program for financial planning, taxes and other life issues
  • Education benefits to further your passion
  • Retirement Savings Plan with discretionary employer match to eligible participants

. Loan repayment approved site

TrueCare requires employees to be vaccinated as a condition of employment, subject to accommodation obligations. ” The State of California released a new order requiring all staff in healthcare settings to be fully boostered by March, 1 2022.

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