Pact is an international nonprofit that works in nearly 40 countries building solutions for human development that are evidence-based, data-driven and owned by the communities we serve. Founded in 1971, Pact works with partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact.
Programs – Pact strives for a world where all people are heard, capable, and vibrant. The Programs Team helps realize this objective by bridging program management, technical support, and business development, enabling Pact to achieve its global strategy. We ensure program excellence through continuous learning, monitoring and evaluation and provide organizational and industry-wide thought leadership by leveraging a complementary set of cross-functional, multi-disciplinary skills, expertise, and experiences. The Programs team: influences progressive change through the development and implementation of global and regional strategies and business plans; supports advancement of innovative solutions; pursues new business opportunities; and drives effective internal and external engagement to maximize Pact’s impact across the globe. Across all aspects of its role, the Programs Department adheres to and promotes a culture of inclusion, accountability, and respect.
Pact seeks an experienced Operational Learning and Logistics Manager for the USAID/Leading Organizational Capacity and Localization Development (LOCAL). USAID/Zambia intends to award a $10M contract to support this mechanism. The purpose of the LOCAL Activity is to support the organizational capacity of current USAID/Zambia local implementing partners to manage, implement, and monitor programs. This is anticipated to be a five-year activity. The Operational Learning and Logistics Manager will oversee the monitoring, evaluation and learning components of an anticipated LOCAL activity. They will lead the development of and manages the MEL Plan and develop and maintain systems to collect data and leads data analysis to produce information on inputs, outputs, outcomes, and impact of the program. This position is contingent upon award and is anticipated to be based in Lusaka.
- Lead a comprehensive learning effort across the LOCAL contract’s components and plans and coordinates all event logistics, in support of the Chief of Party.
- Lead an Annual Learning and Networking Conference design and execution as well as gathering the Capacity Strengthening Learning content throughout the Contractor’s deliverables.
- Provide technical leadership in organization and coordination of data collection, management, systems, analysis, interpretation, and use of data at all levels.
- Integrate and implement adaptive management using the Collaborative, Learning, and Adaptive (CLA) approach, tools and strategies throughout the activity.
- Lead routine analysis of data for learning and adaptation; visualize and summarize data and communicate with senior staff.
- Liaise with counterparts at international, government, non-government agencies involved in related activities and collaborate in promoting high quality results and complementary efforts.
- Provide technical leadership in monitoring, evaluation, learning approaches and the associated USAID-specific regulations.
- Provide data use and security training.
- Manage LOCAL learning platforms including linkages to existing opportunities for sustainability.
- Ensure submissions of all contract deliverables to the Development Data Library (DDL) as applicable.
- Master’s degree or higher in public or global health, international development, or relevant field.
- A minimum of eight (8) years progressive leadership and experience in training, M&E and/or strategic information for large-scale, complex, international development assistance programs is required.
- A minimum of five (5) years’ experience managing diverse teams of professional staff is required.
- Demonstrating experience with supporting local partners to improve reporting across data streams (e.g. PEPFAR’s MER, ER, and HRH reporting systems, other reports).
- Experience with strategic information systems.
- Demonstrated knowledge of and experience with USAID MEL requirements and CLA tools and approaches.
- Experience developing results frameworks, logical frameworks, or similar tools for project design.
- Demonstrated experience in designing and managing operational research and evaluations.
- Demonstrated experience in synthesizing and analyzing various data sources for learning and recommendations for programming adaptations.
- Experience training other organizations in MEL topics and methods.
- Experience with coordinating trainings, workshops, and events to promote learning within and between projects.
- Effective writing and data visualization skills. Excellent interpersonal, writing, and English language oral presentation skills.
- Demonstrated skills in problem solving and consensus building.
- Ability to travel within Zambia and internationally as required.
- Zambian nationals or permanent residents preferred for this role.
- Experience with DHIS2 platform and mobile data collection software.
- Understanding of USAID standard indicators.