Sales Operations Manager, Service Delivery and Alliances

About Team & About Role:

Rubrik has become the fastest growing enterprise startup in Silicon Valley. We are revolutionizing cloud data management by creating the world’s first platform to orchestrate data for hybrid cloud enterprises anytime, anywhere. We are seeking a passionate and highly driven individual to join a driven, fun and talented Sales Operations team, reporting to the Sr. Manager of Sales Strategy & Operations. This role is integral to the success and scale of Rubrik’s Renewals business.

Rubrik’s Global Partner Organization is seeking an experienced leader to oversee the operational strategy, process design and go-to-market execution for our managed services business. In this role, you will be responsible for driving operational efficiencies across our current systems and processes, from ideation all the way through to execution across various x-functional teams. You will also own the GTM Strategy and execution for our managed services business, interfacing often with various leaders at Rubrik to evangelize and enhance our GTM. 

This role demands someone with a proven track record in driving operational excellence and GTM execution within a dynamic, fast-paced environment. We are also looking for someone who can take ownership and drive initiatives from ideation all the way to implementation. Your efforts will directly influence Rubrik’s market positioning and success in managed services.

• Develop and lead quarterly business reviews (QBRs) to assess the performance of the managed services business
• Develop metrics to track the performance of individual managed service providers in the channel and create a framework for leading indicators around health
• Develop and evangelize a GTM Strategy and Plan for the managed services route to market, and galvanize action around it across the business
• Support the onboarding of new managed service providers in alignment with your developed GTM Strategy and ensure their smooth integration into our systems 
• Lead highly x-functional initiatives to identify key gaps in our managed services processes and systems, and work to resolve them across respective teams
• Drive large scale enablement across various functions to educate teams on the managed services process and GTM motion
• Manage month-end close and UAT activities associated with the managed services business 

To be successful in this role, candidates should meet the following requirements:

• Minimum of a Bachelor’s degree from an accredited four-year university.
• Ideally, you will have 5-7 years of experience in a strategy and operations, channel operations or sales operations function within a similar industry
• Ideally, you will have robust analytical experience and familiarity with SQL Tableau, and Salesforce.com
• Ideally, you will have experience owning and driving large cross-functional GTM initiatives in a large enterprise environment

• Ability to develop relationships, drive consensus, and achieve results from cross-functional stakeholders and leaders
• Ability to think strategically about a business and develop a GTM playbook in line with our overall objectives as an organization
• Strong ability to deconstruct problems into their essential elements, coupled with the capacity to utilize data effectively in decision-making
• Aptitude to think strategically about business operations, identifying opportunities for growth and improvement within the managed services route to market
• Solid experience with Salesforce and Tableau is highly desirable
• A clear understanding of consumption, utility, or variable billing processes and the managed services route to market

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