Sr. Analyst – Strategic Analytics

ConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month millions of consumers turn to our site and tools for help with their considered (often emotional) purchases.

We educate them about their options, learn about their specific needs, and connect hundreds of thousands of them directly to brands. These brands use our SaaS tools to manage their reviews and communicate directly with consumers to serve them better. Our business thrives when the consumers who trust us get matched with the right brands for them.

We’re fast-paced and our core values are the bedrock of who we are and who we want to be.

Our employees believe in raising the bar through data-driven innovation, intellectual curiosity, and grit. We have a team-first mentality, and manifest wins by putting the team first. Collaboration and teamwork are in our hearts; we believe winning together is the most fun. But, above all else, we care. We have servant hearts for our consumers, customers, and colleagues. If you want to be part of a globally diverse team focussing on helping people, in an environment where we raise the bar, win as a team, and care above all else—then ConsumerAffairs may be just the place for you!

We are seeking a highly motivated and experienced Senior Analyst to join our team. The Senior Analyst will be responsible for conducting data analysis and generating insights to support business decision-making in a fast-paced environment.They will work closely with business stakeholders to understand their needs and translate them into analytical solutions. The ideal candidate is proficient in sql and will have a strong background in statistical analysis, data modeling, and data visualization.

The successful candidate will have relentless curiosity and possess a passion for creating innovative analysis to identify opportunities and building a sustainable data structure to support the analysis. Moreover, this person will excel at extracting insights from data and converting ideas to action.

These responsibilities are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required

• Conduct complex data analysis to generate insights and support business decision-making
• Develop and implement statistical models to identify trends and patterns in large datasets
• Create data visualizations and dashboards to communicate insights to business stakeholders
• Work closely with business stakeholders to understand their needs and translate them into analytical solutions
• Collaborate with other analysts and cross-functional teams to develop and implement data-driven solutions
• Continuously monitor and evaluate the effectiveness of analytical solutions, and make recommendations for improvements
• Proactively identify trends, risks, and opportunities in the vertical to influence and set strategy
• Serve as an integral strategic planning participant for the company and an essential internal resource for sales and marketing leadership on all analytics needs.
• Develop unique knowledge and understanding of sales and marketing segments by providing expert knowledge on historical, current and predictive views of sales and marketing metrics to key stakeholders
• Stay up-to-date with industry trends and best practices in data analysis and visualization

Requirements

Minimum Qualifications & Credentials

• Bachelor’s Degree in analytics, mathematics, data science, BI or related field or equivalent work experience

Hard/Technical Skills

• SQL proficiency required.
• Experience with Microsoft Excel and PowerPoint
• Experience with data visualization tools such as Qlikview, Tableau or Power BI
• Attention to detail and consistent delivery of accurate work

Soft Skills

• Must appreciate a fast-paced environment with the ability to prioritize and multitask.
• Demonstrate strong project management skills
• Excellent communication skills- verbal and written- and strong interpersonal skills
• Obsessed with ensuring an exceptional customer experience- for both internal and external customers.
• Stands up for decisions, takes responsibility for results, and shares both good and bad outcomes transparently.
• Demonstrates a relentless focus on results with a commitment to deliver;
• Takes decisive action, and confidently changes course if unsuccessful.
• Displays a growth mindset to continually improve; encourages everyone around them to be tenacious and never settle.
• Constantly seeks feedback to improve; Focuses on solving issues through teamwork, and collaboration
• Acts with urgency; delivers top results in hours and days instead of weeks and months.
• Relentless in their pursuit of success and possessing the willpower to embrace challenges as opportunities.

Start Date to Start Date +1 Year

Advanced Analytical Proficiency:

• Achieve a high level of expertise in data analysis tools and methodologies specific to the supported business units. Become a go-to specialist for complex data queries and analytical support within the first year.

Impactful Data Insights:

• Generate critical insights that facilitate measurable improvements in the business’s operational areas. Identify and recommend optimizations in data usage and process adjustments to enhance decision-making and business outcomes.

Raise The Bar

• We raise the bar through innovation, intellectual curiosity, and grit. We are not satisfied with yesterday and our hearts thirst to be better tomorrow.

Win As A Team

• We manifest wins by putting the team first. We have collaboration and teamwork in our hearts and believe winning together is the most fun.

Care Above All Else

• We care above all else. We have servant hearts for our consumers, customers, and colleagues.

Physical Requirements & Environmental Conditions

Location: Remote/ Tulsa

Frequency of travel: Occasional travel may be required for meetings, training and/or conferences.

Light physical activities and efforts required in working within an office environment.

(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with disabilities.)

ConsumerAffairs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Stock Option Plan

ConsumerAffairs is the service to use for life’s important purchases. We provide resources and thousands of consumer reviews to help you make smarter buying decisions.