CVEDIA: Field Application Engineer (FAE) REMOTE
Headquarters: Brazil
URL: http://www.cvedia.com
About CVEDIA:
CVEDIA is an AI company that develops deep learning solutions for some of the world’s largest organizations to solve real-world problems and improve our world and the lives of people for the years to come.Our computer vision runtime engine CVEDIA-RT is a unique software that simplifies designing, testing, and deploying AI solutions on Cloud and on Edge devices without worrying about system details.CVEDIA-RT runs our AI models, created using synthetic data, which are suitable for many different applications and use cases like perimeter security, intelligent traffic systems, home security, drone detection, and many more.
100% REMOTE TEAM – Our team is global and located in 15+ countries across the Americas and the EU.
Job Summary
Key Responsibilities:
Technical Sales Support
Field Application Engineering
Product Knowledge Transfer
Customer Relationship Management with a Technical Edge
Collaboration for CVEDIA-RT Enhancement
Requirements
Strong understanding of network configurations and protocols. Ability to troubleshoot network-related issues impacting application performance.
Cross-Platform OS Configuration:
Proficient in configuring and troubleshooting applications on various operating systems, including Windows and Linux. Familiarity with the nuances of each platform to ensure optimal application performance.
Remote Support Software:
Skilled in using remote support software tools for diagnosing and resolving client issues. Ability to guide clients through complex configurations or troubleshoot issues remotely.
Log Inspection and Analysis:
Experience in log file inspection and analysis. Ability to interpret logs for diagnosing execution errors, understanding application behavior, and identifying performance bottlenecks.
Performance Measurement:
Knowledge of tools and techniques for measuring software performance. Ability to conduct performance analysis, particularly in the context of real-time data processing and streaming applications.
Scripting and Automation:
Basic scripting skills for automating routine tasks, enhancing software deployment, and streamlining troubleshooting processes.
Experience in Computer Vision and Machine Learning:
Basic experience in computer vision and machine learning. Familiarity with CVEDIA-RT or similar computer vision products is a significant plus.
Customer Relationship Management:
Demonstrated experience in managing relationships with enterprise-level customers, particularly in a technical context. Proven ability to navigate complex organizational structures and communicate effectively with key stakeholders in large corporations.Ability to provide tailored solutions and support, aligning with the specific requirements and business objectives of enterprise customers.
Problem-Solving Skills:
Ability to diagnose and resolve complex technical issues. Experience in troubleshooting and configuration optimization for computer vision applications.
Communication and Training Skills:
Excellent verbal and written communication skills. Ability to conduct effective training sessions and create comprehensive technical documentation.
Collaborative Approach:
Strong team player with the ability to work effectively with cross-functional teams. Openness to feedback and a keen interest in staying updated with the latest trends in computer vision technology.
Language Skills Proficiency in English is essential. Additional language skills are a plus.
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Perks and Benefits
Our Values
To apply: https://weworkremotely.com/remote-jobs/cvedia-field-application-engineer-fae-remote
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We Work Remotely: Sales and Marketing Jobs