Close: Senior Product Manager

Headquarters: USA

URL: http://www.close.com

• Turn vague into concrete. Talk with customers to discover & define their needs, understand their problems, and document their use cases. 
• Write problem statements that clearly define shared needs across customers.
• Create detailed product specs from your problem statements through collaboration with Product Design and Engineering.
• Project manage the delivery of the feature — get it on the engineering roadmap and ensure it’s delivered on time and up to the Product team’s standards. 
• Prepare for launches: work with the Support, Success, and Marketing teams on positioning/collateral, manage beta testers, and go-to-market activities.
• Own the data: define adoption/usage metrics, measure success, collect feedback, monitor impact, and share learnings.

• Be located in an American Time Zone
• Have 3+ years of Product Management experience shipping B2B SaaS for SMBs.
• Have 3+ years experience at software/internet companies in a product, engineering, or customer-facing role.
• Love listening to customers and diving deep into their problems and needs.
• Be detail-oriented, organized, and great at writing.
• Have good product vision & design sense. 
• Be comfortable writing specs, drawing wireframes, & rapidly iterating on new feature ideas.
• Have experience with metrics/analytics tools
• Be growth minded; pushing to ship Product that focuses on moving the needle.

• Have experience in sales or with sales tools / CRMs
• Have significant experience in Figma or other design/prototyping tools
• Have a technical/engineering background, not afraid to dabble in Python, HTML, CSS, or SQL.

• Watch our most recent culture video featuring our annual team retreat in Italy
• 100% remote company
• Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
• 5 weeks PTO + Winter Holiday Break with 2 additional PTO days for every year with the company
• 1 month paid sabbatical every 5 years
• Paid parental leave
• Medical, Dental, Vision with HSA option (US residents)
• 401k matching at 6% (US residents)
• Dependent care FSA (US residents)
• Contributor to Stripe’s climate initiative
• Our story and team ????

• Build a house you want to live in — Examine long-term thinking and action
• No BS – Practice transparency and honesty, especially when it’s hard
• Invest in each other — Build successful relationships with your coworkers and customers 
• Discipline equals freedom — Keep your word to yourself and others
• Strive for greatness — Constantly challenge yourself and others 

• Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level. 
• Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly. 
• Appreciation for Deep Work: *During your normal work day, not after a day a meetings*. 
• Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start. 

To apply: https://weworkremotely.com/remote-jobs/close-senior-product-manager-1

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