Tiller : Customer Success Specialist
Headquarters: Seattle, WA
URL: https://www.tillerhq.com
- You were born a problem solver and you love helping people.
- You’re available Thursday through Monday for a minimum of a 4 hour shift, including Saturday and Sunday.
- You have a working knowledge of Google Sheets & Microsoft Excel.
- You’re so passionate about diving into products that of course you’ll read every help center article.
- You have 1+ years of customer support experience or a background that makes you a perfect fit.
- Up-to-date LinkedIn profile with current and prior work history.
- Background in or passion for personal finances or small business finances.
- Gain a deep understanding of the inner workings of Tiller and our product.
- Spend most hours of your workday in Intercom, our support messaging tool, or Discourse, our community forum, responding to customer and community inquiries.
- Assist in evolving the customer success program at Tiller.
- Work from anywhere
- Awesome, supportive colleagues who know how to have a good laugh together
- A new Mac to help you do your best work.
POSITION DETAILS
- Part time or full time hours available
- Health insurance and PTO benefits eligible after full time for 30 days
- Pay starting at $17 per hour. Upon successfully completing training milestones and based on performance reviews compensation will be in the $20 to $23 per hour range, usually within the first 6-12 months.
- This is an hourly position with direct deposit paychecks twice per month.
To apply: https://weworkremotely.com/remote-jobs/tiller-customer-success-specialist-5
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