Coaching.com: Membership Coordinator
Headquarters: United States
URL: https://coaching.com
Department – Membership
Reporting to – Membership Manager & Director
Start Date – Immediate
Salary – US$28,000.00 annually
ROLE PURPOSE
1. Membership Project Management:
- Support the Membership Manager & Director in the development & delivery of Membership features and services.
- Set up, manage and track Membership delivery project plans, its elements and activities
- Be responsible for the successful delivery of all tasks related to the Membership according to the established delivery project plans.
- Schedule meetings, prepare agendas, take notes and share follow-up action-steps with the involved internal stakeholders.
- Implement already established processes and/or workflows for the Membership as required.
- Collaborate with the Membership Team on delivery, design & development processes.
- Resolve Members’ support requests on a day-to-day basis.
- Coordinate focus groups to gather insights and feedback from members, analyzing data and providing actionable recommendations.
- Manage and coordinate volunteer facilitators, allocating sessions, being their point of contact and ensuring they are well-prepared for the sessions they are facilitating.
- Coordinate and curate content for newsletters, ensuring timely and relevant information is shared across teams.
- Manage Salesforce emails for the Membership Team, including creating and scheduling email campaigns, tracking performance metrics, and optimizing communications.
- Support the delivery of live membership sessions on Zoom, including session support, session hosting, logistical coordination, scheduling and content preparation.
- Create and post content in Coaching.com’s online community. Increase engagement through sharing valuable content and encouraging conversation with members.
- Assist with general administrative tasks related to membership management, including summit coordination, member database maintenance, and documentation.
- Flexible working hours (Note: at least half of your working hours would need to overlap with Eastern Time/New York time working hours)
- Access to dozens of events and training sessions delivered by some of the world’s leading experts.
- Opportunity to work in a dynamic, creative and collaborative environment.
- Individual annual development plan and training budget.
- Unlimited Time Off.
- Fill out basic information.
- Upload your resume/CV.
- Submit a cover video describing why you would like to work with us, and what specifically qualifies you for this position.
To apply: https://weworkremotely.com/remote-jobs/coaching-com-membership-coordinator
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