LeadSimple, Inc.: Customer Implementation Pilot

  • Full Time
  • Anywhere

Headquarters: Washington State, U.S.A.

URL: https://www.leadsimple.com/careers

???? Want to join a team of A players in an exciting, high-growth, entrepreneurial environment?
We’re a small team solving big problems in the property management industry. Bootstrapped since 2013, we’re passionate about helping small businesses simplify growth and streamline operations, providing the leading CRM in our space.
The long version of our story: Back when web 2.0 was a thing (get off my lawn!) LeadSimple’s founders started a lead generation business connecting landlords with property management companies. Witnessing the challenges lead buyers had closing deals led into a natural segue to build out an industry-specific CRM which became the de-facto industry standard. Fast forward to 2020 when we released a process/workflow suite to move from the sales side of our clients business into the heart of day-to-day operations. The market was hungry and responded aggressively to the new direction, which led us to double down with growth and additional product expansion.

Expectations for your first 90 days:
  • Understands and can identify the user activation point.
  • Displays consultative skills by demonstrating ability to educate customers on property management best practices and use cases. 
  • Manages multiple one to one consulting projects concurrently while keeping 90% of projects on track (Shadowing current Pilots by 30 days, being shadowed by direct report by 60 days, and fully independent by 90 days).
  • Tracks customer requests and uses canny effectively to ensure the Product team has all the details needed
  • Proactively takes initiative to propose extension after successful process implementation.

A day in the life of…
  • Coaches Implementation Guides in their current roles to improve performance and prepares them for future roles
  • Manages client implementation projects from start to finish
  • Drives product adoption with as many clients as possible
  • Takes initiative to improve the implementation process and procedures
  • Creates an onboarding experience that consistently results in client success stories
  • Collects client feedback and acts on it
  • Employs a highly consultative style to discover additional unmet needs that generate new work with current clients
  • Provides consolidated client feedback to the Product and Sales teams
  • Leads video and phone calls with clients to sell and educate

Perks:
  • Company Holidays
  • Paid Time Off (in addition to the above)
  • Monthly Healthcare Allowance
  • Yearly Vacation Allowance
  • Fun and outcome driven work environment with a smart, hard working team
  • Location independence
  • Mission driven company and values-based culture

Please only apply if you:
  • Embrace learning new technology 
  • Learn fast
  • Communicate crisply
  • Proactively seek solutions
  • Own the outcome
  • Embody emotional maturity
  • Bring an optimistic “can do” attitude
  • Supply your own internet and smartphone
  • Have 3+ years experience in a customer service or implementation role
  • Have B2B SaaS experience (preferred)
We have an amazing team of A Players and we’re ready to add more! Selected candidates might have written assessments and multiple interviews with different people. We’ll do whatever it takes to get the right person in the right seat.
If you think you would thrive in the above environment and make an impact for our customers, we’d love to talk to you!
**NOTE: We are not accepting applications in California, Colorado, or New York at this time.

In summary…
You can do it in an office
You can do it from home
We really don’t care
As long as it’s known ????
What matters is this…
When the chips are down
And your back is against the wall
Can we count on you to make the right call?
Judgment, intuition, or care by another name
We call it “Owning The Outcome” – because it really is the whole game
Have the customers back, and they will treat you the same
If you can do that
Then we’re birds of the same feather
So come join our team and we’ll make music together.

To apply: https://weworkremotely.com/remote-jobs/leadsimple-inc-customer-implementation-pilot-1

Source
We Work Remotely: Customer Support Jobs

Apply Now

Edunonia – Education for better tomorrow Education for better tomorrow

  • Marketing and Membership Manager
    by Ndenkoh on March 29, 2024 at 12:00 am

    Oakbrook Terrace, The Pediatric Orthopaedic Society of North America (POSNA) is a not-for-profit professional organization of over 1600 surgeons, physicians, and allied health members passionately dedicated to advancing musculoskeletal care for children and adolescents through education, research, quality, safety and value initiatives, advocacy, and global outreach to children in underserved areas. Summary:   Manage a wide …

  • Looking for a Paid Search Specialist with E-commerce Experience (Remote Job)
    by Ndenkoh on March 29, 2024 at 12:00 am

    Nationwide, We are seeking an experienced Paid Search Marketing Specialist to join our team. As a Paid Search Marketing Specialist, you will be responsible for developing, implementing, and managing our company’s paid search marketing strategies. This is a senior-level position, and the ideal candidate will have over 5 years of experience in the field, with …

  • Associate
    by Ndenkoh on March 29, 2024 at 12:00 am

    Washington, D.C., Summary Washington, DC based association management firm seeks highly motivated communications professionals to create and manage multi-format communications initiatives for various clients.  The Associate is a strong communicator and will ensure efficient, effective communications for multiple clients that support the clients’ goals, while managing deadlines and paying close attention to detail. Friendly and …

  • Director, Marketing and Communications
    by Ndenkoh on March 29, 2024 at 12:00 am

    Schaumburg , Illinois, Manages the development and execution of the marketing and communications strategy and ensures all marketing communications are consistent with CNS brand identity and messaging. Oversees creation of marketing plans, and campaigns to generate prospects and recruit new members through marketing activities and sales of member products and services, e.g., CNS Annual Meeting, …

  • Marketing Account Manager (US Remote)
    by Ndenkoh on March 29, 2024 at 12:00 am

    Kansas City, Missouri, About Water.org 1 in 4 people around the world lack access to safe water and 2 in 5 people don’t have access to a safe toilet. We are working every day to change this. We are Water.org. We’re here to bring water and sanitation to the world. We want to make it …

Back to top button

????Please disable your adblocker or whitelist this site!????

WP2Social Auto Publish Powered By : XYZScripts.com